How do I complain about a business in Spain?

How do I complain about a company in Spain?

You go into a business and first of all make an official complaint. You can also do this by telephone (keep a record), or by letter, best by burofax. If they do not deal with it properly after a suitable period of time, ask nicely for the Hoja De Reclamaciones. They will ask why and of course try and dissuade you.

How do you file a complaint against a business?

10 Effective Ways to Complain About a Company Online

  1. Go to the Company Website: Write your Better Business Bureau. …
  2. The Better Business Bureau. …
  3. The Federal Trade Commission. …
  4. Ripoff Report. …
  5. spam@uce.gov. …
  6. Yelp. …
  7. Planetfeedback. …
  8. Google Your Attorney General.

Where can I complain about a company?

10 Effective Ways to Complain About a Company Online

  • Go to the company website. …
  • Contact the Better Business Bureau. …
  • Contact the Federal Trade Commission (FTC). …
  • Check out the Ripoff Report. …
  • Email spam@uce.gov. …
  • Try Yelp. …
  • Post on Planet Feedback. …
  • Google your attorney general.
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Does Spain have an ombudsman?

The Spanish Ombudsman or Defender of the People (Spanish: Defensor del Pueblo) is the ombudsman of the Cortes Generales responsible for defending the fundamental rights and public liberties of citizens by supervising the activity of public administrations.

How do I denounce my business in Spain?

How do you denounce? 1. In writing, by submitting a written document, which must be signed by the person submitting the accusation, or if the person cannot present the complaint, by another person Who at their request, will sign it.

Is there legislation in Spain or in the EU that protects consumers?

The Consumer Protection Act is the most relevant Spanish law concerning consumer protection and covers the subjects included in the EU Regulation on injunctions for the protection of consumer interests.

What to do when a business rips you off?

To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That’s all there is to it. If you’ve been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.

Who do you report unethical business practices to?

Answer. Report fraud, scams, and bad business practices at ReportFraud.ftc.gov. The more information you can give us about the situation, the more useful your report will be.

Where do I report unfair business practices?

To report fraud, scams, or bad business practices, consumers should go to ReportFraud.ftc.gov.

Can Trading Standards get my money back?

Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund. You can get help with your consumer problem from the Citizens Advice consumer service.

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How do I sue a company for bad service?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

Which are the consumer rights?

Consumer Rights

  • Right to safety. Means right to be protected against the marketing of goods and services, which are hazardous to life and property. …
  • Right to choose. …
  • Right to be informed. …
  • Right to consumer education. …
  • Right to be heard. …
  • Right to Seek redressal. …
  • Consumer Protection Act. …
  • Ask Yourself!